Luxuriant | Returns Policy
Welcome to LUXURIANT , where we specialise in providing our customers with the highest quality natural products. We strive to make sure that each of our products is of the highest quality and meets our customer’s needs. To ensure that our customers are satisfied with their purchase, we offer a comprehensive return policy.
We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return the product within 14 days of purchase for a full refund.
In order to be eligible for a return, the products must be in a resalable condition. Products which have been opened and/or used are not eligible under the return policy. Unfortunately, any original shipping costs are non-refundable with the return.We will provide a full refund for any unused, unopened product in its original condition. We do not accept any returns on opened or used products.
Returned packages are the responsibility of the customer until the package has been received
We will also accept returns on any product that is damaged or defective. If you receive a damaged or defective product, please contact us immediately so that we can arrange for a replacement product or a full refund.
Once the claim has been reviewed, and if appropriate, a replacement will be sent out to you within 5-6 days
If you need to return an item, please contact us at
Email: david@luxuriant168.co.uk
Phone : 07905472012